Reverse proxy down

Downtime

Jun 24 at 08:53pm CEST

Affected services

Ricardoneud.com

Donations

Reverse Proxy Manager

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Api

Sandbox Api

Payments

Accounts

Support Systems

Resolved
Jun 24 at 09:47pm CEST

Everything is back online and we hope it stays that way. We are now running a backup process so that if this happens again we can restore a good version.

Updated
Jun 24 at 09:41pm CEST

Everything is back online, we're going to check a few more things before we can say with 100% certainty that everything is operational again.

Updated
Jun 24 at 09:25pm CEST

We are currently working hard to get all services up and running again by resetting the reverse proxy

Updated
Jun 24 at 09:06pm CEST

Due to this problem the entire reverse proxy has gone to shit and we have to do a complete reinstall, which means that the recovery will take a bit longer.

Updated
Jun 24 at 09:03pm CEST

We have found the problem that a network agent on the vm itself is failing causing the reverse proxy and docker to fail to start we are working on a fix

Created
Jun 24 at 08:53pm CEST

Our reverse proxy has failed and will not start anymore. This is due to the annoying network. We are working on a solution. Sorry for the inconvenience.