All incidents are fully resolved, and sites are operating normally.

This incident has been resolved. The service disruption was caused by a major outage at our cloud provider, Amazon Web Services (AWS).

We sincerely apologize for the disruption this incident caused to your work. Our team will conduct an internal review to assess the impact and explore strategies to improve resilience against similar upstream provider issues in the future. Thank you for your patience and understanding.

Our provider continues to report degraded performance, but we are currently not noticing any more problems. We will post an update as soon as we have an update from the provider.

We are currently experiencing service degradation and increased error rates. This is due to a major service disruption at our cloud provider, Amazon Web Services (AWS), which is affecting multiple core services.